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Frequently Asked Questions

The service works with most modern, internet equipped computers. However, for the best results, we recommend using:

  • Windows 7 or later as your operating system
  • Internet explorer 11, or later, as your web browser
  • A broadband connection with a speed of at least 2Mbps

Other systems (e.g. Apple Mac) and other web browsers (e.g. Firefox, Safari, Chrome, etc) may work but are not supported by the IT Service Desk. For a full list of compatible versions, please see the Frequently Asked Questions. Please see the Frequently Asked Questions and the user guide you received with your token for more information.

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